Refund Policy

Last updated: July 2026

This policy outlines the circumstances under which you may request a refund for services provided by Premier Equation.

1. Eligibility for Refund

You may be eligible for a refund in the following cases:

• Services not performed as agreed: If we fail to deliver the service as described in the contract, you may request a full or partial refund.
• Cancellation within 24 hours: If you cancel a scheduled service at least 24 hours before the start time, you may receive a full refund (excluding any non‑refundable materials already purchased).
• Overpayment or billing error: If you were overcharged, we will refund the excess amount.

2. Non‑Refundable Items

The following are not eligible for refund:

• Custom‑ordered materials or supplies that have been purchased on your behalf.
• Services that have already been completed to your satisfaction.
• Deposits that cover administrative or scheduling costs (these are disclosed at the time of booking).

3. How to Request a Refund

To request a refund, please contact us by:

• Email: supports@premierequation.xyz
• Phone: +2348051133530

Provide your name, service details, and the reason for your request. We will respond within 3 business days.

4. Processing Time

Approved refunds will be processed within 7 business days. The funds will be returned to the original payment method used.

5. Dispute Resolution

If you are not satisfied with our decision, you may escalate the matter to our management team for further review. We strive to resolve all issues fairly.

If you have any questions, contact us at supports@premierequation.xyz.